At Lolod (accessible via https://lolod.co.za), we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with South African legal standards, including the Promotion of Access to Information Act (PAIA).

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1. Information Collection

When you interact with our website, we collect information in two ways:

• Voluntary Information: During a purchase or account creation, we collect details you provide such as your name, delivery address, and email address.

• Automated Information: We automatically receive your computer’s internet protocol (IP) address and browser/operating system details to optimize your browsing experience.

2. Consent and Control

• Implied Consent: When you provide details to complete a transaction, verify a payment method, or arrange for delivery, we assume consent for that specific purpose.

• Expressed Consent: For secondary purposes like marketing, we will ask you directly for your permission or provide a clear option to decline.

• Withdrawing Consent: You may withdraw your consent for us to contact you or use your data at any time by emailing us at info@lolod.co.za.

3. Secure Payments

We process payments through PayFast, a secure gateway that encrypts your card data via the Payment Card Industry Data Security Standard (PCI-DSS).

• Your transaction data is only stored for as long as necessary to complete the purchase.

• Our systems adhere to all PCI-DSS requirements to ensure your credit card information is handled safely by our store and its service providers.

4. Data Security

To safeguard your personal information, we implement industry-standard precautions:

• Credit card details are encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption.

• We follow all generally accepted industry standards to prevent unauthorized access, loss, or disclosure.

5. Cookie Disclosure

We use cookies to enhance site functionality and track performance. You may opt out of these through your browser settings:

• Session Identifiers: Used to store session info (landing pages, referrers).

• Visitor Statistics: Internal trackers to record the number and frequency of visits.

• Cart Persistence: Stores your cart contents for up to two weeks.

• Security Digests: Used to verify access for secure areas of the site.

6. Legal Disclosures and Changes

• Legal Requirement: We may disclose your information if required by law or if you violate our Terms of Service.

• Business Transfers: If Lolod is merged with or acquired by another company, your information may be transferred to ensure continued service.

• Policy Updates: We reserve the right to modify this policy. Changes take effect immediately upon posting. We encourage frequent review of this page.

7. Age of Consent

By using this site, you confirm that you are at least the age of majority in your province or country of residence, or that you have provided consent for any of your minor dependents to use this site.

8. Contact & Data Rights

Under the Promotion of Access to Information Act (PAIA), you have the right to access, correct, or delete any personal information we hold about you.

For any queries, complaints, or data requests, please contact us at: Email: info@lolod.co.za