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Shopping Information
How do I place an order?
Simply browse our collection, select your preferred item, choose your size, and proceed to checkout.
Do you offer custom-made outfits?
Yes, we offer custom designs tailored to your measurements and style preferences.
How long does it take to receive my order?
Delivery times vary depending on the order type, but typically range between 5–14 business days.
Can I request alterations after placing an order?
Yes, alterations can be arranged depending on the stage of production. Please contact us as soon as possible.
Payment Infomation
What payment methods do you accept?
You can pay for your order with a Mastercard or Visa card or credit card.
Is payment required upfront?
Yes, full payment or a deposit is required before production or order processing begins.
Can I pay a deposit for custom orders?
Yes, a deposit is accepted for custom designs, with the balance due before delivery.
Are my payment details secure?
Yes! We use the highest standard of encryption when passing payment information between your devise and our website. In addition, credit card details used for payment on our website are handled according to international best-practise standards with key data removed and encrypted do not record or retain any pin or CVV numbers which are used for authentication of your card.
Can I pay cash on delivery?
No, we are only able to accept card payments via our website or instore. You can use the following South African cards Mastercard and Visa.
