Welcome to Lolod (https://lolod.co.za). This website is operated by the Lolod team. Throughout the site, the terms “we”, “us” and “our” refer to Lolod. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

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1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are using our products and services for lawful purposes only.

• You may not use our products for any illegal or unauthorized activity, including the violation of copyright laws.

• Any breach of these terms will result in an immediate termination of services and may lead to legal action.

2. Service and Pricing Modifications

• We reserve the right to modify or discontinue any part of our service or product lineup without notice.

• Prices for our products are subject to change; however, price changes will not affect orders that have already been confirmed.

• We shall not be liable to you or any third party for any price changes or service suspensions.

3. Products and Accuracy

• Certain products may be available exclusively online or through our social media platforms. These may have limited quantities and are subject to our Returns & Exchange Policy.

• We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be 100% accurate.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.

• It is your responsibility to promptly update your email, delivery address, and payment details to ensure successful transactions.

• You are responsible for maintaining the confidentiality of your account credentials and passwords.

5. Prohibited Conduct

You are strictly prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform illegal acts.

• To infringe upon our intellectual property or the rights of others.

• To submit false or misleading information or interfere with the site’s security features.

• To engage in data mining or unauthorized commercialization of website material.

• Resolution Policy: You agree to resolve all grievances and complaints via email at info@lolod.co.za rather than through social media platforms.

6. Order Acceptance and Cancellation

Lolod reserves the right to refuse or cancel any order at our sole discretion. This may occur due to:

• Limited stock availability.

• Inaccuracies in pricing or product descriptions.

• Issues flagged by our fraud prevention department.

• Logistics: Once an order is dispatched, transportation is handled by third-party logistics companies. During this stage, ownership of the product transfers to the buyer, and risks associated with transportation are borne by the buyer.

7. Limitation of Liability

The website and all products delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use.

• Lolod does not guarantee that the service will be uninterrupted or error-free.

• To the maximum extent permitted by South African law, Lolod shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of the service or products.

8. Privacy and Secure Payments

• Data Protection: We take reasonable precautions and follow industry best practices (SSL and AES-256 encryption) to protect your personal data.

• Payment Standards: All direct payment gateways adhere to PCI-DSS standards to ensure the secure handling of credit card information.

• Third Parties: We may share your contact and address details with couriers specifically for delivery purposes.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

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Contact Information Questions about the Terms of Service should be sent to us at: Email: info@lolod.co.za